The Liberals have put forward legislation that aims to make good on their pledge to tighten passenger rights rules after a year marked by travel chaos and a ballooning complaints backlog.
Tabled in the House of Commons as part of a broader budget bill Thursday, the new provisions ratchet up penalties on airlines, shore up the complaint process and target luggage and flight disruption loopholes that have allowed airlines to avoid compensating customers.
The proposed $250,000 maximum fine for airline violations — a tenfold increase over the existing regulations — encourages compliance, said Sylvie De Bellefeuille, a lawyer with the advocacy group Option consommateurs.
So does an amendment placing the regulatory cost
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