After reviewing more than 1.2 million 911 calls from 2017 to 2019, the Seattle Police Department (SPD) found 79.7% of calls were for non-criminal events. Just 6% were associated with felonies of any kind.
The SPD contracted the National Institute for Criminal Justice Reform (NICJR) to conduct an analysis of the types of calls the department handled from the years 2017 through 2019.
The analysis coincided with then-mayor Jenny Durkan’s September 2020 executive order, Reimagining Policing and Community Safety in Seattle. The study was meant to inform SPD of recommendations for alternative, non-police responses to certain calls.
With Seattle’s police force stretched as thin as it is — new
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