Shoppers, workers clash over post-pandemic expectations

NEW YORK (AP) — Before the pandemic, Cheryl Woodard used to take her daughter and her friends to eat at a local IHOP in Laurel, Maryland after their dance practice. But now they hardly go there anymore because it closes too early.

“It is a little frustrating because it’s not as convenient as it used to be,” said Woodard, 54, who also does most of her shopping online these days instead of in person because of stores limiting their hours.

Before the pandemic, consumers had gotten accustomed to instant gratification: packages and groceries delivered to their doorstep in less than an hour, stores that stayed open around the clock

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