988 suicide lifeline facing local, national staffing shortages ahead of July 16 launch

Washington is currently trying to fill 112 different jobs for the 988 Suicide and Crisis Lifeline call centers located in Seattle, Spokane, and Everett.

“Workforce recruitment for behavioral health and crisis contact centers has been challenging in Washington and across the country, but we are making progress,” said Levi Van Dyke, the Deputy Director for Behavioral Health-Care Crisis Response at Volunteers of America Western Washington (VOA). “At VOA, we have currently hired around 30 new counselors out of the 50 we plan to have by the end of June to create additional capacity for the transition to 988.”

VOA is hiring staff in preparation for triple the current traffic

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