What do Portlanders most complain about? City releases report of top complaints received in 2022

The Portland Ombudsman’s office investigates official complaints about city government to find ways to resolve them. Its annual report from 2022 was just released.

PORTLAND, Ore. — The Portland’s Ombudsman office investigates official complaints about city government to find ways to resolve them — and its annual report about 2022 was just released.

“The idea of the report was just to give a snapshot of our work during the year,” said Jennifer Croft, Portland’s ombudsman. “In terms of complaint numbers, they were fairly similar to previous years.”

The office got 542 complaints. Just over half of those were related to city bureaus — the rest

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