'Beyond maddening': Portland mayor's office was blindsided by REI closure announcement

Records show that REI higher-ups and Mayor Ted Wheeler’s office were in communication for months about safety and security issues, but the news came as a surprise.

PORTLAND, Ore. — Although city officials had been in talks with higher-ups at REI for months prior to the company’s announcement that it will close its only Portland location, internal communications show that Mayor Ted Wheeler’s office was left scrambling to respond when the news dropped in April.

Wheeler’s office received an email about the closure late on the morning of April 17. The news went out to REI customers about an hour later.

Emails obtained by

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