The report found that the unionization effort took Starbucks by surprise, and it didn’t have good training in place for employees on how to engage with the union.
SEATTLE — Starbucks should better communicate its commitment to workers’ collective bargaining rights and train its employees to respect those rights, according to an independent assessment released Wednesday.
Starbucks’ shareholders voted in March to conduct the assessment to see whether Starbucks was adhering to its own human rights standards amid a contentious effort to unionize its U.S. stores.
Since 2021, at least 370 of Starbucks’ 9,600 company-owned U.S. stores have voted to unionize with Workers United, an affiliate
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