TORONTO — The chief executive of Rogers Communications Inc. says it will likely take the better part of a year before Canada’s telecommunications sector sees a calming of the competitive intensity prompting many wireless customers to change carriers.
Speaking Wednesday on the company’s second-quarter earnings call, Rogers president and CEO Tony Staffieri acknowledged his company’s overall churn levels have been “heightened” in recent quarters and would probably remain so in the medium term.
Rogers’ monthly churn for net postpaid mobile subscribers — a measure of those who cancelled their service — was 1.07 per cent in its most recent quarter ending June 30, up from 0.87 per cent during
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