OTTAWA — The privacy commissioners of Canada and British Columbia have launched an investigation into a Victoria-based company that performs background checks on tenants and others.
In a joint statement, they say Certn is being assessed to ensure compliance with the federal Personal Information Protection and Electronic Documents Act and B.C.’s Personal Information Protection Act.
The commissioners say they will investigate whether “consent provisions” in both laws are being followed, and whether the data it collects is being used appropriately.
Certn’s website says that instead of using “outdated” manual screening for clients, it performs background checks using “100 per cent online automated checks,” and can conduct criminal record checks,
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