Pandemic effect: Utility bills overwhelm some households

SAN RAMON, Calif. — Millions of U.S. households are facing heavy past-due utility bills, which have escalated in the year since the pandemic forced Americans hunkered down at home to consume more power.

And now, government moratoriums that for months had barred utilities from turning off the power of their delinquent customers are starting to expire in most states.

As result, up to 37 million customers — representing nearly one-third of all households — will soon have to reckon with their overdue power bills at a time when many of them are struggling with lost jobs or income.

A study done by Arcadia, which runs a service that helps

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