When Ravi Kumar became the team lead of around 25 housekeeping staff at McArthurGlen Designer Outlet in Richmond last year, he expected a raise in keeping with the added responsibilities.
“When I asked my supervisor for the increase in my pay when I became the team lead, he just said it’s not that big [a] company or systemized [that] you should be given an extra 50 cents [an hour],” said Kumar, who is also an international student from India.
The company in question is Ontario-based Dexterra Group, which contracts janitors, construction workers, housekeepers and customer service workers to businesses, airports and the government of Canada.
In 2023, the company
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