Transportation programs in 15 states, including Oregon, have bolstered paratransit offerings with Uzurv, a rideshare company that focuses on door-to-door service.
DENVER — Disabled people who use rideshare apps Lyft and Uber say their experience is not a seamless task of pressing a few buttons and being whisked to their destination minutes later.
Instead, people who use wheelchairs and guide dogs have watched drivers cancel rides, charge cleaning fees for guide dogs or outright refuse to take them where they need to go.
The rideshare companies plan to push app updates soon to address cancellations and misunderstandings, but advocates and disabled users say they want to
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