Digital lending services are costing Spokane-area libraries millions of dollars — are they worth it?

Leslie Douglas photo

Digital lending services like OverDrive and Hoopla provide alternatives to print books.

In 2020 everything went digital.

Millions of people worked from home, used Zoom to complete college degrees and communicated with loved ones solely through the internet.

The rest of the world adapted as well, including libraries. Circulating physical media was a big no-no early in the COVID-19 pandemic due to how little we knew then about the virus, so patrons relied on digital lending services like OverDrive and Hoopla to satiate their need

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