You’ve got mail … and anxiety: How to reduce stress from an overflowing inbox

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Radhika Panjwani is a freelance writer from Toronto.

Interruptions from e-mail increase stress Stress from overflowing inboxes can be managed when teams have clear e-mail policies and guidelines Emerging tools such as using artificial intelligence for e-mail management can improve performance and efficiency

The more time employees spend responding to e-mails, the greater was their sense of being overwhelmed, a Canadian study found.

But by combining artificial intelligence tools with strong policies at the team level, companies can alleviate the stress caused by the overflowing inbox, experts said.

“If you’re constantly interrupted

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