The airline has scrapped more than 13,000 flights since Dec. 22, according to tracking service FlightAware.
WASHINGTON — The CEO of Southwest Airlines apologized for the weeklong chaos for travelers stranded when the company canceled thousands of flights amid a winter storm across much of the U.S.
Friday was the first day since Christmas Day that Southwest didn’t have a double-digit percentage of its flights canceled. In an on-air interview with Good Morning America, CEO Bob Jordan said the return to regular operations was going smoothly.
“We’re off to a great start today,” he said. “We’ve launched to the east coast and we have
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